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Artwork Instructions

IMPORTANT:
The following is our procedure for handing and processing your custom artwork order:
When your artwork is successfully uploaded to our cloud site, you will receive an automatic email confirmation that we received it. (Reminder, please do not send artwork unless you have entered a formal order via phone, fax or online). A PDF proof will be emailed to you in approximately 5 business days if your submitted artwork is usable. If it is not usable (bad file, bad quality or we cannot open your file etc....) you will be contacted and asked to send new artwork. A physical proof can be sent upon request for a nominal charge plus applicable shipping fees. Once written approval of the artwork is given, the order will be scheduled into production. Production time will be approximately 2 3 weeks for all orders. (RUSH options are available) Shipping time is not included in the production time frame as noted above. All orders are shipped Ground or Freight Carrier and may be expedited upon request by the customer via email.

NOTE: If you have a critical time frame, you MUST have this noted in writing on our sales order. NO verbal reference or email alone will guarantee any critical time schedule. ANY critical time schedules must be confirmed IN WRITING on our SALES ORDER. Customer is responsible to confirm this. If you receive our sales order and no critical time frame is noted, we are not responsible even if you discussed this verbally. Please be absolutely sure to review our sales order confirmation. We do offer special scheduling, even 24 hour service on some displays at an additional cost.

    If your "Critical Timeframe" is not written on the sales
    order, we will not be responsible for meeting any time period.

 

Please submit your actual artwork in the following format:

                Format:                Photoshop, Illustrator, InDesign, JPEG (High Res), PDF (Print Ready) or TIFF

                Resolution:         300dpi minimum

                Bleed:                   bleed over and beyond the header

                Size:                       100% Scale (do not scale down)

                Links:                     Please included all linked files if any

                Fonts:                   Flatten, Rasterize, outline or provide all fonts used

                **DO NOT MERGE/FLATTEN THE TEMPLATE WITH THE ARTWORK**

- Please no quark files


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